Dear Valued Clients,
We love caring for your pet and seeing you when you visit Essex Animal Hospital.
For everyone’s safety, we are limiting the number of people who will be gathering in our waiting area and ask all clients to text or call us at (973) 354-5853 when you arrive in our parking lot to check in for your appointment. Our team will let you know when your exam room is ready and will welcome you and your pet into our hospital for your appointment at that time.
We ask you to provide us with the following information when you text us that you have arrived:
- Your name and your pet’s name
- Reason for your visit
- Appointment time
A staff member will get back to you as quickly as possible to let you know your exam room is ready. If you do not have texting capabilities, please give us a call at (973) 748-8042.
For those of you who walk here, cold, rain, or snow can be very unpleasant. With those of you in your cars, we understand you may be concerned that leaving your car in idle will use up gas and be detrimental to the environment. We ask that you take this into consideration when you visit us and dress appropriately for the expected weather conditions. Please understand we are very aware and sensitive to your concerns and take your comfort and safety very seriously. If we anticipate an extended time with your pet, we may suggest you return home, and we will call you as soon as your pet is ready to be picked up.
We also ask you to wear a mask when visiting us if you are not feeling well, and our hospital team will do the same.
Our pick-up times for food, medication, and other supplies is Monday-Friday before 3:00pm and between 4:30-5:15pm. We close promptly at 5:30pm. Please avoid coming to the hospital between 3:00 and 4:30pm. This is our busiest time with surgery pickups and parking is limited. Please call us prior to arriving to arrange payment over the phone. This will help expedite your service and minimize your waiting time in our parking lot. Saturday pick-up times are between 8:00-11:30am.
We thank you for continuing to help us stay safe during this time, and we look forward to seeing you and your pet soon!
The veterinarians and staff of Essex Animal Hospital
“I've especially appreciated how gentle, caring, and accessible the vets and caretakers have been, handling our animals as if they were their own, and always happy to update us and respond to our questions.”- Zoe K.
“They've never had to muzzle my dog, which other vets have always done. I highly recommend them because they are very good doctors.”- Suzanne H.
“Everyone showed us great care and compassion with her passing which helped in our time of need. Leia was always cared for and loved by everyone there. I would say "She seems to be the one dog who LIKED going to the vet, even though I think you hav”- Chris, Erika and Gracie S.